Can I return an item that I did not purchase from Itzy Ritzy?

Only items purchased directly from www.itzyritzy.com, are eligible for returns. All other purchases made at one of our retail partners must be returned or exchanged to them directly following that store’s individual return policy. Any items shipped to Itzy Ritzy that have been purchased from a retail store or other online retail partner will not be accepted and the item will be returned to the sender.

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